Welcome to my Blog:) This used to be a more exciting place, but it can be a little dull these days thanks to Facebook, Twitter, Pinterest, Instagram, Etc, Etc. I am on all "the things", so the blog has taken a backseat, and is mainly used for reference to my pricing and info pages. Visit my website (if you have not already) or any one of the links on the right, just under my pic to see what is going on other places. It is a busy plugged in world, you will find what you are looking for :) If not, just give us a call or email, we are happy to help! Thanks for stopping by:)

What to expect



Tonya Cozart Photography is a Boutique Photography Studio. 
This means we have a specialty (children and babies)
that we are low volume (we accept a limited number of sessions)
we provide only the highest quality products,
custom photography and artwork (we can even "design" a session just for you)
AMAZING customer service  - we take care of you from start to finish (and beyond)

Tonya is a professional photographer trained - and continually educating - by some of the finest schools and photographers in the country. You can trust your memories are safe when you choose her business, from your first contact with Lacey ( the most awesome executive assistant), until your order is safe and sound in your hands.

      .....All the little details of TCP...

PAYMENT-

Session fees are due in full on your appointment date. You may pay when you book, or at your session, or a combination of the two if needed. If you no-show at any appt, a $50 non-refundable deposit will be charged to re-schedule. 
All new, non-established clients must pay a deposit of $100 to book a session.  It is non-refundable if you no-show, and will be applied to your session fee or refunded to you upon cash payment. 
Payment for your order is due when placed. For orders larger than $500, you may choose to pay half down, and half when your order arrives. Final payment will be collected before or upon delivery.

Cash, Checks, Debit,Visa and Mastercard are accepted.  
Gift cards are available as well.


APPOINTMENTS-

TCP provides a stress free environment for your session. With a specialty in newborn and children's photography, putting your child at ease is the first priority. Don't worry about anything,  the clock is set to "baby time", kids are the boss and Tonya's special touch with them works every time!  ALL appointments are booked with this in mind. We do not schedule back to back times, kids are finicky and may need a little something extra. We allow time for that. (smiles & hugs..it's great right?)
  
Please give as much notice as you can if you need to reschedule.   If you need to cancel, it will make us sad, but we will understand. 
We generally have a waiting list and others would love it if something opens up for them. 24 hours notice or more is requested when possible.

Please don't bring sick babies (or parents) to an appointment, we are happy to re-schedule when everyone is well.



HOURS-
Business hours are Monday through Friday between the hours of 10a and 6p. Phone calls, emails and other correspondence will be answered during these times, and within 24-48 hours of your contact with us. (usually much sooner!) This is also 
when appointments are scheduled.  Evening and Saturday sessions are available, but fill up quickly. Sessions outside regular hours may be offered with specials or limited edition sessions, or for additional fees. (discuss prior to booking.)

QUALITY-

Only top-of-the-line professional labs are used for the entire product line.  All newborn session portraits are printed on fine art linen photographic paper, with inks that have been tested not to fade up to 100 years, and sprayed for archival protection. Wall portraits are mounted on masonite for additional durability and quality preservation. Canvases are printed on REAL canvas, not paper that is made to look like canvas, and stretched and wrapped by a specialty canvas pro lab. 
All other sessions (children, family, tweens, teens, seniors) provide a disk for you to print on your own, but if you desire to order higher quality products than you can get from consumer labs, we can do that for you. Just ask:)

GUARANTEE-

Our most important goal is for you, the client to be 100% satisfied. If you are not happy with the images from your session, let us know before you place an order so we can discuss your issues. If your service or products is the problem, let us know. Seriously.  
We want to do everything we can do to correct anything that does not bring a smile to your face. Happy feelings of warmth and love are all we want you to feel every time you see your portraits and think of us. 
You are always welcome to check out the "raves and reviews" area on our website. We welcome you to see what our clients have to say:)  


THE PROCESS-

TCP operates on a two week timeline. Once your session is complete, it is about two weeks for your proofs to be ready or disk to be mailed. When your order is placed, it is about two weeks for it to arrive. Canvas, special orders and holidays can occasionally take a bit longer, but you will be informed of any delays.

The design or pre-session consultation is generally done on the phone and/or by email. This process helps provide information so that your  session and products can be customized to you.

THE PHOTO SESSION is done in the studio, or on  location, depending on your needs and interests. We can discuss options prior to your appointment. 
Sessions last about an hour.
Newborn sessions take a bit longer, usually about 2 hours, but can stretch into 3ish if baby is cranky, having a growth spurt, or decides that his or her portrait debut is more important than sleeping :)


ORDERING will be done online using a proofing site, email and/or a phone call (for newborn sessions). All digital session and disk orders will include a printing release. An online cart can be set up for print orders at your request. The print catalog is simple, and a-la-cart.
We are happy to provide any help you may request when selecting your images and designing your home with portrait art. You are welcome to bring photos of your home, or walls that you are or will be decorating with your portraiture to your session so that we can further help you make the best decisions. We can schedule appointments on the phone to view your gallery online with you, and even come to your home if needed. (home visits may incur extra charges)


DELIVERY-
Due to a rise in session appointments, we have upgraded your image delivery by shipping your products directly to you via ups, fedex and usps mail, depending on what you ordered. 
We do miss the personal interaction we get with you through delivery, (especially all the smiles,and "ooohhs" and "ahhhs") but these days are busy ones for everyone and this option seems to help tremendously by not having something else to coordinate schedules and meet up. Of course, if this option does not work for you, just let us know. We will do our best to accommodate any requests you have.



                                                         
    EVERYONE HAS A STORY....
how can we tell yours?




Tonya Cozart Photography, Lamesa, Lubbock, Big Spring, Midland Texas Children's photographer
1302 Lubbock Hwy Lamesa, tx 79331